Once the unrivaled titan of social media, Facebook held a singular place in culture and politics. Inside and outside the company, Facebook extolled its products as bringing people closer together and giving them voice. But in the wake of the 2016 election, a succession of scandals rocked Facebook. Facebook was distorting behaviour in ways no one inside or outside the company understood. Reporter Jeff Horwitz lays out in sobering detail not just the architecture of Facebook's failures, but what the company knew (and often disregarded) about its societal impact.
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