From the rise in workplace bullying to increased anxiety and depression, a lack of empathy for one another is wearing away at the gears of society, grinding us down to the nubs. Just as physical workouts strengthen your body, there are ways to build up your empathy as well. Brand strategist Rob Volpe draws on his years conducting thousands of in-home interviews with everyday people to illustrate the 5 Steps to Empathy - the actions you can take to build a strong and reflexive empathy muscle.
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