A pocket mentor for leaders who want to engage and energize their workforce with a leadership strategy that puts the well-being of people first. Every leader has a duty to ensure their teams hit sales targets, deliver goods and services efficiently and meet strategic goals. But leaders who only focus on the bottom line risk alienating or burning out the people integral to the success of the organization. Engaged employees are more productive, have fewer sick days, and tend to stay in their jobs longer. They go the extra mile because they want to contribute to an organization that cares about them as human beings. Put simply, people-centric leadership is good for business. But what steps can leaders take to cultivate a workplace culture that is positive, engaged and also productive? This is what long-time CBC columnist and leadership blogger Pierre Battah tackles in Humanity At Work. In this conversational, humorous and relatable book, Battah acts as a virtual mentor, drawing on his decades-long experience as advisor to large and small businesses. Through colorful and entertaining case studies ranging from fish-packing plants to financial institutions, Battah illustrates what it means to lead with humanity. In this book, readers will learn: why human connection is a crucial component of the employment relationship ; how to delegate responsibility, set expectations, and give and receive feedback more effectively ; how cultivating self-awareness can create safe space in which to engage staff ; how to lead for results and relationships. Of course, results matter too. Each chapter includes reflection points and helpful tools, including a People Leadership Scorecard to help readers measure their progress as they move toward creating a workplace with humanity at its heart.
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