"Successful libraries are those that continuously learn to listen and respond, prioritizing an organizational approach that encourages library staff to work with each other as well as the community to create opportunities to thrive. In this book the authors demonstrate how it boils down to applying a handful of straightforward principles. This book walks readers through how to: identify the community's motivating factors; create a culture of learning at the library; apply courage, curiosity, and creativity to cope with challenges; ask the right questions to get the right answers; draw out creative ideas from both staff and the community; and use creativity exercises for both individual and group problem solving"-- Provided by publisher.
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